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Juan on 05-02-2016

" Los mejores" read more

Regulation called ODR (Online Dispute Resolution) seeks to establish an independent, impartial, transparent, effective, fast and just to solve various disputes arising from international online sale of goods and services between the UE proceedings.

As of January 9 as a trader we are obliged to inform our customers of the existence of this platform for online dispute resolution. You can find more information in the article 14 paragraph 1 of ODR-VO - downloadable in PDF format to the following link: 

http://eur-lex.europa.eu/legal-content/ES/TXT/PDF/?uri=CELEX:32013R0524

 The platform is specifically:

 http://ec.europa.eu/consumers/odr/


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    Juan on 05-02-2016

    " Los mejores" read more

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